Returns made within 14 days of purchase will receive their form of payment back. Exchanges for merchandise or store credit are permitted up to 30 days after purchase date. Items that are exchanged are only eligible to exchange or receive store credit. Items must be in original condition, tags attached, unworn, unwashed- with an original OR gift receipt. We do not accept returns or exchanges without the receipt. CLEARANCE items are FINAL SALE.
Returns will NOT be accepted on items that are soiled (including make-up stains), containing odors (perfume or otherwise), or have been laundered. Upon receiving your items, please allow for up to 3 days to process your order. For items meeting the above criteria, you will be issued a gift card code via e-mail that will be redeemable in the online store only. If your return does not meet the above criteria, or is mailed back past the 14 day return policy, it will be rejected and held at the store. Returns that are rejected will be communicated via e-mail. The item or items can be mailed back to you with a future order, or immediately for a $6 shipping fee. Non-returnable merchandise will only be held for 30 days. Shipping charges are non-refundable, and the customer is responsible for shipping charges on returned items.
To make a return:
1. Please review our entire return policy to ensure your items meet the criteria.
2. Complete a return form and place it in the box, along with the receipt.
3. As soon as your order is received, we will notify you via email. Please allow up to 3 days to process all returns.
If you feel you have received incorrect or defective merchandise, you must contact us within 3 DAYS of receipt, without exception. Defective merchandise MUST have tags attached, unworn, and unwashed. Items cannot be exchanged if they do not meet the criteria.
Please send returns to:
Treasure Tree Boutique
1428 Broadway Street
Paducah, KY 42001
Questions? Give us a call at (270)709-3042, or send an e-mail to firstname.lastname@example.org.
Reason for Return: